The six sections of the check screen

  1. Zaman ve kilometre (Time and mileage): at return, the handover mileage and distance driven are shown; return mileage cannot be lower than at handover. If your company has connected its vehicle tracking system (Arvento), the tracker's suggestion and a Kullan (Use) button appear under the mileage field; the field is not filled automatically, and you are warned before confirming if your value differs clearly from the suggestion.
  2. Yakıt (Fuel): choose the level on an 8-segment gauge, or charge level for electric vehicles. At return, the handover level is pre-marked.
  3. Fotoğraflar (Photos): six guided angles (front, rear, left, right, interior, dashboard) plus close-ups of damage. On a phone, tapping a box opens the camera.
  4. Hasar şeması (Damage diagram): tap the vehicle drawing where the damage is, then choose the type (scratch, dent, crack, missing part, other) and add a short note.
  5. Kontrol listesi (Checklist): keys, spare key, registration, insurance certificate, spare wheel, jack, warning triangle, fire extinguisher, first-aid kit, mats, child seat and cables. The operations note is here too.
  6. Onay ve imzalar (Approval and signatures): for the customer, the signer's name (the customer by default) and a finger signature on screen; for your company, the Teslim eden / İade alan (Handed over by / Received by) name (the signed-in user by default) and an optional signature. This signature and name are printed in the report's "Firma yetkilisi" (Company representative) box; without a signature the box stays blank for a handwritten one, and the name is still printed.

If photos, fuel, mileage or the signature are missing, Onayla (Confirm) shows a single warning; Yine de onayla (Confirm anyway) lets you continue.

At return, before the signatures, you are asked Araç tekrar kiralanabilir mi? (Can the vehicle be rented again?). The default is Evet, kiralamaya hazır (Yes, ready to rent), and the vehicle shows as available from the return time. If you choose Hayır, kullanım dışı kalsın (No, keep it out of service), enter a reason (accident, waiting for parts…), an optional end date and a note; once the return is confirmed, the vehicle is out of service from the return day and is reopened with Tekrar kullanıma al (Return to service) on the Fleet page. If the vehicle has a next reservation, you are reminded to move it to another vehicle. This information does not appear on the customer's report.

What is compared at return

  • Damage recorded at handover appears on the diagram with a grey T; you only mark new damage.
  • An accessory present at handover but unticked at return is highlighted in red as Teslimde vardı (Present at handover).
  • The summary in the reservation details flags new damage, missing accessories and low fuel on return.
  • Teslim ve iadeyi karşılaştır (Compare handover and return) shows photos from the same angle and both damage diagrams side by side.

Share the report with the customer

The Tutanak (Report) button on the check card opens a one-page PDF for the customer: Yazdır (Print), WhatsApp'ta paylaş (Share on WhatsApp) or PDF indir (Download PDF).

The report opens in Turkish or English according to the Belge dili (Document language) on the customer card, or the customer's nationality if none is chosen. The Türkçe / English switch at the top of the page changes the language of that report only. Photo angles, damage types, the accessory list, fuel level and the signature text are translated; the check note and damage notes stay as entered.

Early or late handover and return

Handover and return record only the actual moment; the contract dates and price are not changed automatically. The difference is shown on screen; if needed, open the reservation and update the dates and amount yourself. Future times cannot be chosen, and a return cannot be earlier than the recorded handover.

The timeline in the reservation details compares planned and actual times; a difference under 15 minutes shows as Zamanında (On time).

Mileage limit and excess charge

If the vehicle's group (or, for a vehicle without a group, the vehicle form) has a daily mileage limit, the reservation opens with that condition. After the return, the reservation details show Km kullanımı (Mileage usage: handover and return mileage, allowance and excess); if there is an excess, the Finance panel suggests an extra charge that you add with one click using Ekle (Add). It is never added on its own. The calculation uses the odometer readings entered on the handover and return screens; without them no excess is calculated.

Change the vehicle during a rental

If the vehicle changes after handover because of a breakdown, an accident or a customer request, use Aracı değiştir (Change vehicle) in the Teslim ve iade (Handover and return) section. Enter the date and time, reason and place of the change, the old vehicle's return mileage and fuel, and the new vehicle's start mileage and fuel; the list of new vehicles shows those available for the rest of the rental.

  • The contract, price, payments and mileage limit stay the same; if the price differs, add an item in the Finance section.
  • The old vehicle can be rented again from the moment of the change; mileage usage is the sum of each vehicle's own period.
  • If the reason is a breakdown, an accident or maintenance, Bakım kaydı aç (Open maintenance record) is suggested for the old vehicle.
  • The return screen compares mileage and fuel with the vehicle given at the change; the return report shows the last vehicle and the vehicle change.
  • A mistaken change can be reversed with Son değişimi geri al (Undo last change) until the return is recorded.