Search, sort and filters

  • Search by name, phone, email, TC/pasaport no (ID/passport number), ehliyet no (licence number) and plaka (plate). Typing a plate lists customers who have rented that vehicle before.
  • Sort by name, most recent renter first or most frequent renter first.
  • Quick filters: Eksik bilgi (Missing details: no phone, ID/passport number or licence number) and Ehliyeti dolmuş / dolacak (Licence expired / expiring within 30 days).

The customer card

The summary strip at the top shows phone, last rental, total rentals, licence status and missing details. You are warned if the licence has expired or expires before the return of a current or upcoming rental. If something needs fixing, Bilgileri tamamla (Complete details) takes you to the Details tab.

  • The Kiralamalar (Rentals) tab lists all of the customer's rentals, including those where they drove as a linked driver; a rental without an uploaded signed contract shows İmzalı sözleşme yok (No signed contract).
  • Clicking a row opens the reservation details; when you come back, the card opens on the same tab.
  • The Belgeler (Documents) tab holds ID, licence and passport images.

Blacklist

  1. Click Kara listeye al (Add to blacklist) in the card's summary strip and enter a reason. Only System Administrators and Branch Managers can do this.
  2. The card shows the date and reason in a red box, and the list marks the customer Kara listede (Blacklisted).
  3. When this customer is selected on a reservation, the reason is shown and Devam etmek için gerekçe (Justification to continue) becomes required. The justification, date and user are stored with the reservation.

Use Kara listeden çıkar (Remove from blacklist) in the same place to remove it. Other roles can see the status but cannot change it.

Archive and delete

In the ⋯ menu at the end of a row, Arşivle (Archive) removes the record from the active list; with Arşivlenmişleri de göster (Show archived) ticked, Arşivden çıkar (Unarchive) brings it back. Kalıcı olarak sil (Delete permanently) cannot be undone, but the customer name and contact details on past reservations are still kept. Prefer archiving for records you no longer use but need to keep.